What does the Travel Pass cost and what's included?+
$49.99 for one trip, or $19.99 if you already have Pet Vault. You get the requirements for your airline, route, and animal, plus a checklist with deadlines and reminders. A step is shown only when we have the official page and the date we last checked it. Without Pet Vault, your Digital Pet ID and document vault stay open until 7 days after the trip ends. That is 7 days after the travel date on a one-way trip, or 7 days after the return date if you add a later return. One-way trips stay one date.
What happens if I cancel or my trip ends?+
Your pets and documents are kept, not deleted, and come back when you rejoin Pet Vault. After a Travel Pass, the Pet ID and document vault stay open until 7 days after the trip ends. The printable lost-pet flyer can still be made with no account.
What if an airline requirement changes?+
Airline rules change, and they aren't the same on every route. Your Travel Pass shows a step when we have the official page and the date we last checked it. If we don't have it, the pass says to check with your airline. Fees, forms, and carrier sizes are in the pass after you pay, not here.
Is this a subscription?+
A Travel Pass is a one-time purchase for one trip. Pet Vault is $6.99 a month. It renews each month until you cancel, and you can cancel online anytime in account Billing. No phone call. Members can add a Travel Pass for $19.99 per trip.